Product & Sizing
How do I know if I’m ordering the right size?
Please refer to our size chart here.
Do your suits run true to size?
Yes! Please choose your regular size and reference our size chart for more details. However, if you have a fuller cup size (a C or larger) we recommend that you size up in your tops.
How do I wash my swimsuits?
To make your suits last as long as possible hand wash your suits with cold water and a mild soap and hang them to air dry.
What is your return intake process?
Returns are on us and free.
All suits go through a product restoration process after being returned. We have strict guidelines to ensure that all returns meet our standards. This means they are thoroughly steamed and a fresh hygienic liner is placed on each suit for every order. If the liner is removed at any point during, it cannot be returned.
What’s so special about your materials?
1. Beach Proof Fabrics
Our suits offer UPF 50+ protection. They can stand up to sand, sweat, chlorine, oils and sunscreen (which we urge you to wear). Live wear tests have shown that even after 100+ hours of use in chlorinated water, the fabric retains its shape and compression power.
Our suit fabric is 5x stronger than ordinary swimwear for maximum durability.
3. Shape & Fit
Our fabrics are made for movement. They retain their shape to withstand even the grandest of adventures. They also have 4x the compression of average suits. The structure of the fabric allows our swimwear to retain its fit even after multiple washes!
4. Recycled Materials
We use premium recycled materials to make all of our suits but do not compromise on quality. The fabric in our suits is thinner, more compact, softer and more durable than traditional swim fabric.
Orders, Shipping & Returns
What methods of payment do you accept?
We accept most major credit cards and Apple Pay on mobile devices.
How do I shop Summersalt?
There are two ways you can buy our suits.
1. Our buy now option allows you to shop like you normally do.
2. Our at-home-try-on pack is an in home trial option, where you pay only for what you keep.
(The at-home-try-on is paused temporarily but we plan to make it available again soon. Please add yourself to the mailing list and we'll let you know as soon as we have it turned back on!: https://www.gosummersalt.com/pages/pack)
I got my at-home-try-on pack. Now what?
Try your suits on and pick your favorites to keep.
Return what doesn't suit you within 6 days with our pre-paid shipping label and you will be charged only for what you keep.
Please make sure the suits you return are clean, unused, undamaged and have the hang tag and liner intact. If the 6th day of your trial falls on a Sunday or holiday, please drop your returns in the mail the previous business day.
If you fail to return your suits within the 6 day period, we will assume you are keeping all of the suits you selected and your credit card will be charged.
BONUS: If you choose to keep 3 or more pieces, we will waive your shipping fee!
Update: The at-home-try-on is paused temporarily but we plan to make it available again soon. Please add yourself to the mailing list and we'll let you know as soon as we have it turned back on!: https://www.gosummersalt.com/pages/pack
I need help deciding what to keep!
What is a buy now purchase?
A buy now purchase is no different than a regular online purchase where you pay now and return later if the product doesn't suit you.
What is your shipping policy for buy now purchases?
We offer ground / 2-3 day shipping for “buy now” purchases. Typically 3 days to the coasts.
Why the $15 shipping fee for your at home-try-on?
This cost covers shipping (including any return shipping), fulfillment, and operations so that we can provide you with a home–try–on experience. However, if you keep at least 3 pieces from your pack, we will waive the shipping fee.
Is this a subscription?
No– the only time you will be charged is when you place your order: First for shipping and then for the suits that you decide to keep.
Where do you ship?
Right now we only ship within the US. We hope to provide international shipping soon. Our at-home-try-on pack does not ship to Hawaii and Alaska, but please try our buy-now option and you won't be disappointed.
How will I know when my order is shipped?
You will receive an order confirmation and tracking information from us as soon as your order has shipped. Please send us an email firstname.lastname@example.org if you have any questions or concerns about shipping. Packages are shipped via DHL and can be tracked using his link: https://webtrack.dhlglobalmail.com/.
Do you offer exchanges?
We do! All exchanges can be processed here.
Or try our home-try-on-pack to test sizes and colors to find your perfect suit and avoid exchanges. (The at-home-try-on is paused temporarily but we plan to make it available again soon. Please add yourself to the mailing list and we'll let you know as soon as we have it turned back on!: https://www.gosummersalt.com/pages/pack)
What is your return policy?
All returned suits must be in unused pristine condition with original tags attached and hygienic liners intact.
Suits purchased through the “buy now” option may be returned within 30 days. You can create a return shipping label here. Refunds will be processed as soon as the returned suits are received on our end.
Returns from our at-home-try-on packs must be postmarked within 6 days.
If you have any questions regarding our return policy please email email@example.com.
When can I expect my refund after I make a return?
We process returns and refunds when the returned items are delivered to us. Please allow 1-2 weeks for the refund to appear on your credit card statement after we receive your item.
Do you offer gift cards?
Not right now but we hope to be able to offer them in the future.
What if my swimsuits are damaged or incorrect?
Please email us at firstname.lastname@example.org with your order number and images of the product and we will assist you.
How do you offer such amazing prices?
Our team's 10 years of experience in the swimwear industry allows us to offer top quality at the best possible price.
We cut out the middlemen in our operations which means the suits come to us directly from our factories, ready to pack and ship. This eliminates operational costs which allows us to offer you the best possible price point for the product quality.
Please click here to read about our commitment to sustainability.